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Submitting a vendor payment request?

Great!

Before doing so, we encourage you to take a look at the Submitting a Vendor Payment Request user guide. This helps ensure everything is in place to get the payment made right the first time.

Note: Be sure all payment requests (and employee hours) are turned in as soon as possible. Dates of service beyond 180 days cannot be paid with Medicaid funding.

Selecting the Correct Service Code

Whether it's your employee clocking-in to an EVV shift or submitting a payment request, selecting the correct service code is essential for accurate payment.

Before approving hours or submitting a payment request, always:

  • Confirm the service listed is the service provided.
  • A valid authorization for the listed service is on file with Veridian.

If you have questions on your authorized services, please work with your Program/Service Manager before submitting a request for payment.

For additional information on employee hours, please refer to the “Respite and In Home Support: Submitting Hours for Payment” PowerPoint or recorded training.

Uh-oh, you missed a clock in/out. What now?

We get it! Things can get busy and a clock in or out might get missed. In these situations, the shift can be manually added to the EVV portal.

For information on how to do so, please review the Adding a Missing Visit user guide with your employee.